Claims Assistance


Claims Assistance in Sunnyvale, CA

Navigating the maze of auto insurance claims after an accident can be a daunting task. At Active Auto Body, we understand the intricacies involved and are committed to making the process as seamless as possible for our valued customers.

What is Claims Assistance?

Claims assistance involves guiding vehicle owners through the insurance claims process, ensuring all necessary paperwork is completed accurately and promptly, and advocating for our clients when necessary. It’s essential to ensure your vehicle is adequately repaired, and you are adequately compensated for any inconveniences or damages suffered.

Why is Claims Assistance Important?

Dealing with post-accident formalities can be stressful, especially when trying to understand complex insurance terminologies and processes. Without the right support, there’s a risk of missing out on entitled benefits, experiencing delays, or facing potential disputes with the insurance company. Our claims assistance team acts as a bridge between you and your insurance provider, ensuring transparent and effective communication throughout the process.

How Active Auto Body Helps At Active Auto Body, our experienced claims assistance team:

From the moment the accident happens, we’ll advise you on collecting necessary details, documenting damages, and starting the claim process.

We’ll liaise directly with your insurance company, ensuring that all damage assessments, repair estimates, and other required documentation are appropriately communicated.

Using state-of-the-art tools and software, we document all repair needs and costs, making sure the insurance company has all the necessary details.

If any disputes arise, we stand by your side, advocating for fair compensation and timely repairs.

Trust in Active Auto Body

With years of experience in the auto repair industry, Active Auto Body has built strong relationships with many insurance companies. We leverage this experience and these relationships to make your claims process smoother, ensuring your vehicle returns to its optimal condition and you get back on the road as quickly as possible. Let us handle the paperwork and the hassle, so you can focus on what’s important.

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Need a fix on the fender. The whole process was very smooth. Got a quote through yelp first and the manager Desiree replied promptly! Brought in my car and got back in three days. Javier was our technician. Very professional and don't mind to spend extra time to make things the way we want. Honest business too. Even though insurance covered, their estimate and final cost was very reasonable. Highly recommend!
Like many others, I visited Active Auto Body after being rear-ended. State Farm recommended this shop, and honestly I couldn't be happier.
This is the first place I went to for an estimate for my car damage. I walked in and Javier was able to help me right away. He was very kind and professional. I ended up choosing this place because it was first choice on my insurance policy. They told me that it would take 5-7 days to repair my car. By the end of day 5, I got a phone call that my car repair was done! When I picked up my car the next day, it was perfect! They even cleaned up the tree sap that was stuck on the side of my door that I couldn't get off without me asking them to. Extra bonus points in my book. Definitely recommend them to anyone.


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