MAKING FRIENDS BY ACCIDENT
No. You are allowed by California State law, Insurance Code 758.5, to choose the facility that will repair your vehicle. The insurance company may tell you that Active Auto Body is not in their network and they will not guaranty the work. However, we guaranty our repairs 100%, so do not be intimidated by this. It is your right to choose whatever shop you want to repair your vehicle.
Active Auto Body guarantees all repairs for as long as you own your vehicle.
Repairs vary depending on the amount of damage to your vehicle and parts availability. We do our best to repair all vehicles in a timely manner. We will be better able to address this question when you come in for your free estimate.
If it has not been waived by your insurance company, we will collect your deductible upon completion of your repairs. California State Law forbids any auto body from waiving your deductible. Any occurrence of this is considered to be Insurance Fraud.
Yes. If you have rental coverage on your insurance policy, we can assist you to make a reservation at the nearest Enterprise or Hertz location. When you are dropping your car for repair, we call the rental office for you. They will pick you up and shuttle you to their location to pick a car and go over the contract with you.
If you do not have rental coverage, we can assist you in getting our special rate with either Enterprise or Hertz. We currently have Hertz rentals ON SITE!