Active Auto Body

Claims Assistance

Claims Assistance in Sunnyvale, CA

Filing an auto insurance claim can feel overwhelming—but you don’t have to do it alone. At Active Auto Body, we specialize in guiding customers through the collision repair claims process, ensuring everything runs smoothly from start to finish.

What is Claims Assistance?

Claims assistance means more than just filling out paperwork. We help you:

  • Navigate your insurance policy

  • Submit accurate documentation

  • Communicate with your provider

  • Ensure you get the repairs and coverage you deserve

We act as your advocate—not the insurance company’s—to make sure your vehicle is repaired to the highest standard, without delays or compromises.

Why Claims Assistance Matters

Auto accidents are stressful enough without having to decipher complex insurance policies or deal with frustrating claim delays. Without experienced support, you risk:

  • Incomplete documentation

  • Denied or delayed claims

  • Low repair estimates

  • Unapproved aftermarket parts

That’s where Active Auto Body’s claims assistance team comes in.

How We Help

From the moment you call us, we handle the entire claims process with professionalism and care:

  • Initial Guidance
    We help you take the right first steps after an accident—like collecting photos, police reports, and details for your claim.

  • Direct Insurance Communication
    We work directly with your insurance company, handling damage assessments, supplements, repair estimates, and documentation.

  • Complete Digital Documentation
    Using the latest tools, we provide clear and thorough repair records to help prevent disputes and speed up claim approval.

  • Advocacy & Transparency
    If issues arise, we’re on your side—negotiating for fair coverage and proper repairs, every time.

Trust the Experts

With over 20 years of experience and strong relationships with all major insurance carriers, we make the process faster and easier for our customers. Let us handle the paperwork and hassle, so you can focus on getting back to normal.

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