At Active Auto Body, we believe that our work speaks for itself—but our customers say it even better. With hundreds of satisfied drivers across Evelyn Avenue and Forgewood Avenue, we’re proud to be one of Sunnyvale’s most trusted collision repair shops.
From expert repairs to stress-free claims assistance, see what people are saying about their experience with our team. These reviews are pulled directly from real customer feedback and updated automatically to showcase our most recent 5-star service.
mingjun mTrustindex verifies that the original source of the review is Google. I had an excellent experience getting my Tesla model 3 repaired at Active Body Shop. Joe provided top service throughout the entire process. He was not only professional but also incredibly thoughtful—he even fixed an extra scratch for me, fully charged the car, and returned it to me sparkling clean. The attention to detail and customer care here are truly outstanding. I highly recommend their services to anyone looking for high-quality, stress-free repairs! Hans EastonTrustindex verifies that the original source of the review is Google. Absolutely recommend. I had my Tesla fixed here by Joe Li, and the entire experience has been beyond amazing. Communication was prompt and straightforward, the car was fixed very quickly with high-quality results, and they even offered to clean the interior and exterior of the car after the service, which was a pleasant surprise. Highly, highly recommend for anyone who needs their car fixed. Gary BrauchTrustindex verifies that the original source of the review is Google. Work performed beautifully and on time. Susan PyneTrustindex verifies that the original source of the review is Google. They made my car like new after being rear ended. I appreciate their dedication to making things right and Joe was amazing! jlwscribblesTrustindex verifies that the original source of the review is Google. Great friendly, professional service. The entire staff was efficient and friendly. Active turned the negative auto experience into a positive one. Joe Yi was very communicative and knowledgeable! Thanks! Mark MallinsonTrustindex verifies that the original source of the review is Google. I’m really happy with the profesdionalism, communication and wuality of Active Auto Body’s repair work on my car. Would recommend their shop to anyone in the Sunnyvale, Miuntain View and Santa Clara area. Tommy NguyenTrustindex verifies that the original source of the review is Google. Joe and the team there are great. They did an excellent job repairing the car and making it look new again. They were also very helpful in the whole insurance process and with scheduling rental pickups. Overall, they made the process seamless and easy which is highly appreciated.
When someone backed into (and totaled) my Tesla I had my car towed here since they are Tesla certified. It took three weeks for insurance to come to a disposition... read more and Active has helpful and patient. We saw some of their work and it was very good. If I ever needed body work done, I'd definitely come back.
I was incredibly impressed with the level of service and the quality of the repair.
From the moment I contacted your shop, every staff member I interacted with was... read more friendly, helpful, and professional. The communication throughout the entire process was clear and prompt, which I greatly appreciated. I was particularly pleased that the repair was completed on time, as estimated.
The repair work itself is excellent. My car looks as good as new! I was also very impressed that you took the extra step to clean my car inside and out, polished the small scratches on the rear bumper. It was a wonderful surprise and a testament to your attention to detail.
Active Auto Body has done beautiful repair work with my family cars, Tesla and Mercedes, in recent years. We have needed their help in three occasions. Most recently, my Mercedes... read more was significantly vandalized (heart breaking!) and Joe and Javier kindly helped me through the repair process smoothly and efficiently. I am the type that easily would get stressed out by car repair -- Joe and Javier really helped calm my nerves around this. They were very patient guiding me through the process and answering any questions I had. They also worked very effectively with my insurance company (State Farm). In all three repairs, they communicated clearly with us and finished the work on schedule or ahead of the schedule! Though we have mostly interacted with Joe and Javier, we have enjoyed the consistently professional and friendly interactions with all we've communicated with in the Active Auto Body crew. My husband and I have high standards and we both appreciate and trust their work! We have already recommended Active Auto Body to our family and friends.
Took my Tesla there for a rear bumper estimate as they are an approved Tesla body repair shop and on State Farm's approved list. They provided professional evaluation and... read more Joe even polished out a significant part of the damage during the inspection for free!
They are very customer oriented and professional.
Active Auto Body has a great set of ratings, but I am lending my voice to the chorus. They are highly professional and do excellent work.
Someone scraped... read more my car backing up next to me. I emailed Active Auto Body through their website and was able to quickly make an appointment. When I arrived for that appointment, their facility was clean and welcoming.
The estimator came right out and we looked at my car together. He discussed a way to repair the worst of the damage while also keeping the cost down.
I made a subsequent appointment to have the work done. There was a second walk around of the vehicle at that appointment wherein my expectations were well managed.
My vehicle was completed in the time estimated and the work looks great. The only small glitch was that I was told I would receive a call the day after I dropped off my car to give me a sense of when it would be done. That call never came.
Overall, Active Auto Body was easy to work with. They are efficient, friendly, and do excellent work.
I had auto insurance claim work and self funded body work done at the same time. Active worked well with my insurance company for agreement on scope of work and... read more payment amount. They did great work on both jobs. I am very happy with their work and the experience working with them. I highly recommend them.
I drove into a small tree stump and went to this store for the first time. Normally it will need advance appointment but the stuff there was very nice. They... read more helped me fix it pretty fast and used their own components and all for free!